Age verification checks

You accept the following forms of Identification as valid proof of age:
• Passport
• Photo driving licence
• Proof of Age Standards Scheme (PASS), approved proof of age cards.

ID checklist

REMEMBER young people attempting to deceive you into selling them an age restricted product can do so by presenting you with:

• A genuine ID that has been tampered with.
• A genuine ID that is not actually theirs.
• A fake ID that is an imitation of a genuine ID card type.
• A fake ID that is made for the purpose of looking genuine, but is not a real scheme.

Step 1: Check the photograph

• Ensure that thephotograph is of the person presenting the card.
• The photograph must be printed directly onto the plastic of the card – NOT stuck on top of the plastic.

Step 2: Check the date of birth

• Calculate the age of the person from the date of birth. (It may be useful to have a note on the birth year for a 16 and 18 year old on the till point.)
• The date of birth must be printed onto the plastic – NOT handwritten or stuck on

Step 3: Check the document

• Ensure the card has not been tampered with or altered (for example the printed dates have been altered using a pen or marker).
• Feel the card in order to identify whether anything has been stuck to the card.
• Check for security features on a driving licence, such as raised text and an image that changes when the card is tilted to ensure it is genuine. Only accept cards that have the expected security features.

Step 4: Check the PASS hologram

• Look for the 3D effect in the background of the hologram.
• Make sure it has the characteristic tick on the ‘A’ in the PASS lettering.
• The hologram must be flush with the plastic of the card – NOT stuck on top of the plastic.

Step 5: Check the person

• Look into eyes, try to understand if fidgeting or any signs of lying
  
• Ask random questions, such as their zodiac signs or mid names
• If you are still unsure about a person’s age, your legal responsibility is to refuse to sell.